Gough & Kelly

CCTV Operator – York

If you are looking for an interesting and varied role, please contact us!

We have an excellent opportunity for a CCTV Operator to work in York city centre.

Job Description:

 The main purpose of the position is to ensure the safety and security of people and property within public areas and other facilities via surveillance of the CCTV network. Therefore, it is essential to have a good knowledge of York city centre.

The ideal candidate will be working a ‘five on, five off’ night shift pattern, from 19.00 to 07.00 hours.

The pay rate for the position is £9.50 per hour and will increase upon successfully passing the probation period.

It is essential that the applicant holds a CCTV SIA Licence.


 To operate and monitor all systems within the control room in an efficient manner and to ensure that all work is undertaken in compliance with the operating procedures, legislation and the codes of practice.

  • To assist in obtaining and maintaining the British Standards 7958:2005.
  • To liaise with the Police, other agencies and members of staff to ensure the appropriate use of the system. This is to include all evidential records and witness statements to a standard acceptable to the rules.
  • To record all events and actions in a clear and accurate written format.
  • To provide an efficient and courteous radio and telephone answering service and to deal efficiently with all enquires.
  • To report equipment failure to the site supervisor to maximise operation of the system.
  • To maintain a secure system for providing data in accordance with the established regulations and to ensure that the security of the control room and equipment is maintained at all times.

 Skills, attributes and experience:

  • Exceptional communication and customer service skills
  • Excellent organisational skills with the ability to multitask
  • Strong problem solving skills and competence in paying attention to detail
  • The successful applicant will be punctual, honest and trustworthy
  • CCTV Operator experience is desirable but not essential as training will be given.

 Apply by sending your cover letter and CV to Millie Considine: hr-admin@gough-kelly.co.uk

Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.