Credit Controller, Leeds

Salary: £25,000 - £30,000 per annum, depending on experience

Closing Date:

Are you an experienced Credit Controller looking to take the next step in your career within a supportive business that offers training, progression, and a strong benefits package?

We now have an excellent opportunity for a motivated Credit Controller, with a minimum of 2 years’ experience, to join our fast-paced team in Leeds.

Job Purpose: To manage customer accounts effectively to ensure timely collection of cash, minimise credit risk, and maintain accurate sales ledger records, while providing a professional and consistent service to internal and external stakeholders.

The position:

• Permanent, full-time
• 37.5 hours per week

Main duties:

• Set up new customer accounts, checking credit ratings and applying appropriate terms
• Post and allocate customer receipts accurately and in a timely manner
• Proactively chase outstanding debts in line with agreed payment terms
• Monitor customer payment behaviour and credit risk
• Recommend account stops, releases, and escalations in line with company policy
• Reduce aged debt and support cash collection targets
• Investigate and resolve invoice and payment queries promptly
• Liaise with internal teams (Sales, Security, Service) to resolve disputes
• Maintain accurate records of queries and resolutions
• Communicate clearly and professionally with customers regarding account status
• Support processing of sales invoices and credit notes where required
• Assist with sales ledger reconciliations and month-end activities
• Any other duties as and when the business requires

The ideal candidate will:

• Have at least 2 years’ credit control experience in a high volume, fast paced business
• Knowledge of SAGE (desirable)
• Excellent communication skills, especially telephone manner
• Strong customer service skills
• Professionalism
• Reliability

Gough and Kelly value hard work and commitment, and in return, we are committed to giving back to our employees. We have an excellent and ever-growing benefits package to set you on the right path from the day you join us:

• Excellent rate of pay - £25-30k per annum, depending on experience
• Enhanced sick pay
• Holiday entitlement – increasing to 24 days, with length of service, plus 8 bank holidays
• Employee Assistance Programme (EAP)
• Private Healthcare Scheme (with length of service)
• Employee Benefits Programme (with length of service)
• Ongoing training
• Pension Scheme
• Cycle to Work Scheme
• Company social events

Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.